Clients

Q. Are you truly independent?

A. Yes, Speirs & Jeffrey is wholly owned by its current, serving directors.

Q. How do I become a Client?

A. Please telephone 0141 248 4311 to speak to one of our advisers. They will arrange to meet with you or, if more convenient, to discuss your requirements over the telephone. If you like our approach and wish to become a client then we will send you a client agreement for your signature. This agreement will specify the services that we will provide, the objectives and risk parameters that you have set and the charges that we will make. Before we can begin to effect transactions on your behalf we will also need to receive from you appropriate proofs of identity and residence. This is a regulatory requirement with which all financial service companies must comply. Here is a link to our Anti-Money Laundering Guidance Note.

Q. Do I have to make an appointment in order to speak to an adviser face to face?

A. It is best to telephone beforehand so that we can prepare for your visit and get ready any necessary paperwork.

Q. Who do I speak to if my normal contact is unavailable?

A. Our switchboard will be able to direct you to the most appropriate person.

Q. Where is my nearest office?

A. Our only office is 36 Renfield Street, Glasgow G2 1NA.

Q. Can my Investment Club deal through you?

A. Unfortunately, we do not accept investment clubs as new clients.

Q. How much do I need to be worth to become a client?

A. There is no minimum size.   We operate under the philosophy that "from small acorns can great oaks grow."   We do, however, have a minimum commission charge for transactions.  This is listed on our Charges and Commissions sheet.

Q. How Do You Charge?

A. In most cases we take our remuneration in the form of commission on transactions undertaken on your behalf.   If you use our PEP, ISA or nominee services, however, there are relatively small annual charges that apply as we have to incur unavoidable costs to provide them.   These charges are on our Charges and Commissions sheet.    Before asking you to sign a client agreement form we will make a full written disclosure of all our charges to you.  

Q. Do you make an annual management charge?

A. Except in some specific cases, we make no annual charge for investment advice. We do, however, make annual charges for ancillary services such as ISAs and nominee accounts. We may also make one-off charges if we are asked to perform work beyond our normal service (additional valuations for example) but we will always agree such charges with you in advance.

Q. Do you offer a complete management service?

A. Please refer to the "Our Services" page for the types of service that are available.

Q. Do you operate monthly savings plans?

A. No.

Q. Do you invest in hedge funds or structured products?

A.  Yes, where appropriate, we may advise clients to invest in these instruments. Please refer to the "Asset Classes" page for more details.

Q. How much control do I have over my investments?

A. You can choose how much control you wish to have. With our advisory service we will only deal on your behalf with your express permission. With our discretionary service you give us the power to deal on your behalf within predetermined guidelines. Please refer to the "Our Services" page  for more information.

Q. How easy is it to withdraw money from the nominee?

A. It is your money so you can take some or all of it out at any time. The only point to note is that if this involves the sale of securities there will be a delay before the money becomes available. The length of the delay will depend on the type of stocks involved and the way in which they are held. Your adviser will be able to provide more detail.